How is communicating with someone from another generation different from communicating with someone from your own generation? What do we need to consider when working with each generation to obtain a successful outcome? Learn these techniques and more by walking through an interactive course involving the 4 current generations and how we can apply such knowledge both at work and at home.

Learning Objectives

• Define the four generations and their workplace characteristics
• Identify the common drivers and value systems of each generation and how those drivers affect motivation and behavior in the workplace
• Describe how each generation defines success and understand how the differences affect communication and relationships in the workplace
• Determine how your approach may need to change when coaching, managing and leading employees of different generations
  Appreciate and gain respect for what is important to each generation

Length of course: 2.5 hours
Target Group: All employees

• Instructor: Robin Quinn
• Online Registration Form